Survey Testing Mode By Richard Collins Askiadesign, Askiafield 27th June 2023 ShareFacebookLinkedInTwitter Testing a survey thoroughly before it goes into field is an absolutely critical part of running a research project. Askia is therefore delighted to introduce a really useful option when testing a survey, whereby vital “back-end” information is displayed for the benefit of the survey testing team. With this new Survey Testing Information option switched on, the name of the question shortcut is shown, as are the response entry codes. Perhaps most valuable of all, any response that has survey routing behind it, has the ability to show…
BISON Recording Management Tool By Richard Collins Askiafield 15th March 2023 ShareFacebookLinkedInTwitter Those clever people at MyForce have launched a new version of their BISON Recording Management Tool. We think that many Askia call centre managers and supervisors will be thrilled to find out that managing quality control can be made so much easier. A great deal of effort has been made to develop a time-saving tool that is both user-friendly and powerful. CATI Supervisor Software Call Centre managers already using the CTArchitect dialler alongside the Askia CATI solution will know about the increases in their call centre’s efficiency when…
What’s up on Maxdiff ? By Christine Caggia Askiaanalysis, Askiadesign, Askiafield 20th February 2023 ShareFacebookLinkedInTwitter Maxdiff (short for Maximum Difference Scaling) is a methodology used to understand the relative importance or appeal amongst a list of features/statements. The technique is also known as “best-worst scaling”. Based on the choice modelling technique developed by Jordan Louviere and popularised by Steven H.Cohen, the method provides preference/importance scores for brands, images, product features, advertising claims, services, etc.). Respondents are asked to compare sets of a few features, attributes or statements, and select which of these are the most and the least appealing/important to them. The technique…
New AskiaFace updates for Android and iOS versions By Richard Collins Askiafield 6th February 2023 ShareFacebookLinkedInTwitter We are delighted to announce that the latest updates of AskiaFace for iOS and Android will be released imminently. These updates include the following improvements and fixes: For iOS version 3.4.2 (available only from iOS 14+): Core engine upgrade to version 5.5.3 Added support for the latest (v4) Askia Design Pages (ADPs) and Askia Design Controls (ADCs) Created a new user interface that includes a dark mode Various bugs fixes and refactoring: Interview.AgentName doesn’t retrieve any value in AskiaFace for iOS v3.4.1 (AS-41) Additional CSS field not interpreted…
Time to get emotional By Richard Collins Askiadesign, Askiafield 9th June 2022 ShareFacebookLinkedInTwitter Voice is the most intuitive, natural and efficient way to communicate. It’s also an emotional microscope. The award winning Phebi solution goes beyond what people say, illuminating how they felt when they said it. The combination of analysis of both emotion (based on ‘tonal analysis’ of the respondent’s vocal characteristics) and sentiment (based on the words used) helps researchers understand people more deeply and better predict their behaviour. In effect, Phebi allows researchers to add qualitative depth to their quantitative surveys. And here at Askia we are delighted…
How to enhance the respondent experience By Christine Caggia Askiadesign, Askiafield 11th September 2020 ShareFacebookLinkedInTwitter Let’s face it – there are still way too many boring questionnaires around. They can take so long to complete – some make Tolstoy’s War & Peace look like a tweet! These types of surveys can lose a respondent to our industry for months, if not years. We all know this. We see people speaking out about this at every conference and summit, but still we see the tedious surveys. But we at Askia are not going to give up: so this is another call to arms to apply the advice we provide to our Market Research clients on how to enhance the user experience & how to be more respondent-centric: Engage with the respondent Simplify the process Decrease…
Askia support for clients working from home By Richard Collins Business 18th March 2020 ShareFacebookLinkedInTwitter During these unusual times we are all concerned with doing what we can to help halt the Coronavirus pandemic. So working from home is fast becoming the default for many people all over the world. For Askia users, we want to make sure that you can continue to use Askia when working remotely. Here is what you need to know… Scripters and Data Analysts Firstly, we are not going to charge anything extra for additional licenses needed on home devices. If you need an extra license for a…
What’s new in Askiafield 5.5.2 By Paul Nevin Askiafield 8th July 2019 ShareFacebookLinkedInTwitter After talking about the latest version of AskiaDesign 5.5.2, the newest major release of our data collection platform, askiafield, is also finally available. It includes many new features, some fixes and performance improvements. So, what’s new in askiafield 5.5.2? You can check out the fully detailed release notes , take a look at previous askiafield articles or just glance at the most notable new features below: Default quota settings You can now apply default quota settings on a per survey basis. This option is available in the Supervisor…
askiaface for iOS 3.3.12 By Paul Nevin Askiafield 11th December 2018 ShareFacebookLinkedInTwitter We’ve just released the latest version of our iOS face-to-face app, askiaface. Yes, this update has taken some time… but it looks like the wait was worth it! Updated to iOS 12 base SDK We’ve updated the app’s use of Apple’s base SDK to the latest version of iOS, 12. This allows us not only to improve compatibility with devices running the latest version of the operating system but also to benefit from its latest improvements and fixes. Askiaface for iOS can now run on devices (iPhones or…
Vertical Grids/Tables in Askia By Richard Collins Askiadesign 6th December 2018 ShareFacebookLinkedInTwitter People often ask why Askia is a better platform for online surveys than many of the free or very cheap packages out there in the market. The above question shows this nicely in my view. We want to make answering survey questions as easy as possible for the respondents, so here we have compressed a lot of questions into a single, mobile responsive screen, rather than 5 or 6 screens. In this example we have combined many different question types in a table or grid (drop downs, single…
