10 Steps to help prevent Survey Fraud By Richard Collins Askiadesign, Askiafield 15th August 2023 ShareFacebookLinkedInTwitter Survey fraud is a serious problem that can have a significant impact on the quality of market research data – the very life blood of the insights industry. And it is a growing problem. Some industry commentators now believe that up to a third of the data being collected is being discarding because of quality concerns and panel fraud. This is a big deal. There are several different ways to commit survey fraud, including: Impersonating respondents: This is when someone pretends to be someone else in order to…
Anti-fraud Technique for Open Questions By Richard Collins Askiadesign, Askiafield, Customers 11th July 2023 ShareFacebookLinkedInTwitter One of the most enjoyable aspects of my role is engaging with clients in person and gaining insight into how they utilise Askia. I am constantly amazed by the ingenuity of our users and the resourceful ways they optimise their survey businesses with our platform. A recent visit to Warwick to meet with Consumer Insight provided a shining example of this. We were discussing the thorny issue of survey fraud and data quality with Craig Meikle and Jack Wood. I was relaying some of the excellent information that…
Survey Testing Mode By Richard Collins Askiadesign, Askiafield 27th June 2023 ShareFacebookLinkedInTwitter Testing a survey thoroughly before it goes into field is an absolutely critical part of running a research project. Askia is therefore delighted to introduce a really useful option when testing a survey, whereby vital “back-end” information is displayed for the benefit of the survey testing team. With this new Survey Testing Information option switched on, the name of the question shortcut is shown, as are the response entry codes. Perhaps most valuable of all, any response that has survey routing behind it, has the ability to show…
Get to know . . . Jérôme Sopoçko By Richard Collins Social 17th May 2023 ShareFacebookLinkedInTwitter What I do . . . I define the vision of where the Askia software range is going. I also fix bugs in the code I wrote 20 years ago. My proudest work achievement . . . Founding Askia with Patrick and making it a home for so long for so many of my colleagues. It does sound paternalistic, but I can live with that. My even more paternalistic achievement is to be the father of four boys – two of them I am not related to biologically…
Get to know . . . Michael Brennan By Richard Collins Social 20th March 2023 ShareFacebookLinkedInTwitter What I do . . . I’m one of the Support Engineers at Askia. I assist our clients with a variety of technical topics, including (but not limited to) survey script writing, survey design, fielding setup, software installations, data exports, data analysis, etc. I also assist Askia and our clients with technical training, database management, and server maintenance. I wear many hats. 🎩 My proudest work achievement . . . Due to a combination of luck, brute force, and experience, I’ve solved several “needle in a haystack” installation…
BISON Recording Management Tool By Richard Collins Askiafield 15th March 2023 ShareFacebookLinkedInTwitter Those clever people at MyForce have launched a new version of their BISON Recording Management Tool. We think that many Askia call centre managers and supervisors will be thrilled to find out that managing quality control can be made so much easier. A great deal of effort has been made to develop a time-saving tool that is both user-friendly and powerful. CATI Supervisor Software Call Centre managers already using the CTArchitect dialler alongside the Askia CATI solution will know about the increases in their call centre’s efficiency when…
Get to know . . . Ramona Stratton By Richard Collins Social 7th March 2023 ShareFacebookLinkedInTwitter What I do . . . Most of my career I have done HR and employee relations, but these past few years my focus has been more on key account management and office administration. This has not been a career change, but I must admit that I am enjoying it very much! My proudest work achievement . . . To continue to have an amazing working relationship with my team and our US-based clients – it’s been almost eight years now. If I wasn’t working for Askia, I…
Get to know . . . Jordan Grindle By Richard Collins Social 2nd March 2023 ShareFacebookLinkedInTwitter What I do . . . Technical Support Specialist (AKA Professional Ticket Wrangler). My proudest work achievement . . . Single-handedly tackling a very challenging, multi-month consulting project. If I wasn’t working for Askia, I would be . . . Proselytizing the merits of Cthulhu (from the acclaimed H.P. Lovecraft short story ‘Call of Cthulhu’), making a passable politician. The best advice I ever received was . . . Use two thin coats to paint your Warhammer minis, instead of one thick coat. If I could time travel…
New AskiaFace updates for Android and iOS versions By Richard Collins Askiafield 6th February 2023 ShareFacebookLinkedInTwitter We are delighted to announce that the latest updates of AskiaFace for iOS and Android will be released imminently. These updates include the following improvements and fixes: For iOS version 3.4.2 (available only from iOS 14+): Core engine upgrade to version 5.5.3 Added support for the latest (v4) Askia Design Pages (ADPs) and Askia Design Controls (ADCs) Created a new user interface that includes a dark mode Various bugs fixes and refactoring: Interview.AgentName doesn’t retrieve any value in AskiaFace for iOS v3.4.1 (AS-41) Additional CSS field not interpreted…
The Benefits of using Askia’s SaaS solution By Richard Collins Askiaanalysis, Askiadesign, Askiafield, Product design 1st February 2023 ShareFacebookLinkedInTwitter This blog article explains why Askia will be offering a SaaS solution in the future and the benefits that this should bring to all our clients. Definition Software as a Service (SaaS) is a delivery model for software applications where the provider hosts the software and makes it available to customers over the internet. In SaaS, customers access the software through a web browser, without the need for any installation or setup on their own systems. The provider is responsible for maintaining and updating the software, and clients…
