Get to know . . . Michael Brennan By Richard Collins Social 3 days ago ShareFacebookLinkedInTwitter What I do . . . I’m one of the Support Engineers at Askia. I assist our clients with a variety of technical topics, including (but not limited to) survey script writing, survey design, fielding setup, software installations, data exports, data analysis, etc. I also assist Askia and our clients with technical training, database management, and server maintenance. I wear many hats. đ© My proudest work achievement . . . Due to a combination of luck, brute force, and experience, Iâve solved several âneedle in a haystackâ installation…
BISON Recording Management Tool By Richard Collins Askiafield 15th March 2023 ShareFacebookLinkedInTwitter Those clever people at MyForce have launched a new version of their BISON Recording Management Tool. We think that many Askia call centre managers and supervisors will be thrilled to find out that managing quality control can be made so much easier. A great deal of effort has been made to develop a time-saving tool that is both user-friendly and powerful. CATI Supervisor Software Call Centre managers already using the CTArchitect dialler alongside the Askia CATI solution will know about the increases in their call centreâs efficiency when…
Get to know . . . Ramona Stratton By Richard Collins Social 7th March 2023 ShareFacebookLinkedInTwitter What I do . . . Most of my career I have done HR and employee relations, but these past few years my focus has been more on key account management and office administration. This has not been a career change, but I must admit that I am enjoying it very much! My proudest work achievement . . . To continue to have an amazing working relationship with my team and our US-based clients – it’s been almost eight years now.  If I wasnât working for Askia, I…
Get to know . . . Jordan Grindle By Richard Collins Social 2nd March 2023 ShareFacebookLinkedInTwitter What I do . . . Technical Support Specialist (AKA Professional Ticket Wrangler). My proudest work achievement . . . Single-handedly tackling a very challenging, multi-month consulting project. If I wasnât working for Askia, I would be . . . Proselytizing the merits of Cthulhu (from the acclaimed H.P. Lovecraft short story âCall of Cthulhuâ), making a passable politician. The best advice I ever received was . . . Use two thin coats to paint your Warhammer minis, instead of one thick coat. If I could time travel…
New AskiaFace updates for Android and iOS versions By Richard Collins Askiafield 6th February 2023 ShareFacebookLinkedInTwitter We are delighted to announce that the latest updates of AskiaFace for iOS and Android will be released imminently. These updates include the following improvements and fixes: For iOS version 3.4.2 (available only from iOS 14+): Core engine upgrade to version 5.5.3 Added support for the latest (v4) Askia Design Pages (ADPs) and Askia Design Controls (ADCs) Created a new user interface that includes a dark mode Various bugs fixes and refactoring: Interview.AgentName doesn’t retrieve any value in AskiaFace for iOS v3.4.1 (AS-41) Additional CSS field not interpreted…
The Benefits of using Askia’s SaaS solution By Richard Collins Askiaanalysis, Askiadesign, Askiafield, Product design 1st February 2023 ShareFacebookLinkedInTwitter As Askia gets closer to releasing the Rapide version of the software, this blog article explains why we will be offering a SaaS solution and the benefits that this should bring to all our clients. Definition Software as a Service (SaaS) is a delivery model for software applications where the provider hosts the software and makes it available to customers over the internet. In SaaS, customers access the software through a web browser, without the need for any installation or setup on their own systems. The provider is…
The A to Z of Askia By Richard Collins Askiaanalysis, Askiadesign, Askiafield, Knowledge base 7th December 2022 ShareFacebookLinkedInTwitter At Askia, we provide professional and technical solutions to the market research industry and occasionally we use concepts and terms that are somewhat unique to our industry and / or to the Askia world. So, if you want to know the difference between an ADC and an ADP; or you want to know what an interactive variable does; or what a sub-population is (it’s a filter, by the way) – then head to the Askia Glossary. Try it out for yourself – The Askia Glossary We will be…
Open-ended questions â a guide By Richard Collins Askiadesign, Askiafield 15th November 2022 ShareFacebookLinkedInTwitter The Askia blog is called Open Ends and this name couldnât be more pertinent for our latest blog article, which is all about the open-ended question. Here we summarise much of the knowledge that we have picked up from a couple of decades of providing survey software and working with insight professionals and their open-ended questions. When to use them; how to optimise them; and how to analyse the unstructured data that is collected. For many of our seasoned users this article will likely be seen as âteaching…
#ESOMAR75 in Toronto By Richard Collins Business, Customers, Social 2nd September 2022 ShareFacebookLinkedInTwitter A large crew from Askia will be attending the very special 75th ESOMAR Congress on September 18-21 at the Sheraton Centre Toronto Hotel, in Canada. For those of you who plan to attend, weâll be at booth #9 in the exhibition space, where we hope youâll swing by to see us. The other bit of significant news is that, true to tradition, weâll be hosting a party immediately following ESOMARâs Welcome Reception on the Sunday evening. All are welcome! Details are as follows: When? Sunday, September 18th from 9:00 PM until 12:00AM.…
Time to get emotional By Richard Collins Askiadesign, Askiafield 9th June 2022 ShareFacebookLinkedInTwitter Voice is the most intuitive, natural and efficient way to communicate. Itâs also an emotional microscope. The award winning Phebi solution goes beyond what people say, illuminating how they felt when they said it. âThe combination of analysis of both emotion (based on âtonal analysisâ of the respondentâs vocal characteristics) and sentiment (based on the words used) helps researchers understand people more deeply and better predict their behaviour.â In effect, Phebi allows researchers to add qualitative depth to their quantitative surveys. And here at Askia we are delighted…
