Brand new online documentation By Paul Nevin Knowledge base 22nd October 2015 ShareFacebookLinkedInTwitter We are extremely pleased to announce that we have released our brand new online documentation for our software suite: askiadesign, askiafield and askiaanalysis. You can access these new online assistants here: AskiaDesign Assistant AskiaField Assistant AskiaAnalysis Assistant This major update of our documentation was led by Tim Macer and Andrew Walford from Meaning Ltd and offers many new features: New help authoring tool We replaced our old help system (farewell RoboHelp!) and are now using a new web-based help authoring tool that allows us to easily update and…
Freshly infused knowledge base articles By Stephen Bronnec Knowledge base 14th April 2015 ShareFacebookLinkedInTwitter In case you missed them, here is a recap of the latest batch of freshly pressed Knowledge base articles, directly extracted from Askia’s Help Centre. Highlight row and column header in question tables This one is a little treat for survey designers looking to sweeten the look and feel of their question tables.This comes along with a nice buy 1 million youtube views guide for you bussines. Thanks to a couple of css classes and a jQuery script, row and column headers will change colour when their associated cells are hovered.…
New in the Knowledge Base By Paul Nevin Knowledge base 3rd March 2015 ShareFacebookLinkedInTwitter We’ve recently added a host of new articles to Askia’s Help Centre, for those of you who haven’t had the time to check them out, here’s a breakdown of the new Knowledge Base posts: Survey intros & outros Survey intros (AskiaIntro) & outros (AskiaOutro) have been specifically designed for askiavoice CATi interviewing. They allow users to add an intro and/or an outro section to their survey. The AskiaIntro section will be asked to the respondent for each contact (once per call) and can therefore be used to screen our respondent.…
New Knowledge Base articles incoming! By Paul Nevin Askiaanalysis, Askiadesign, Askiafield, Knowledge base 17th October 2014 ShareFacebookLinkedInTwitter We have been regularly updating Askia’s Help centre with various KB articles that cover our software offering. Here are some of these latest articles: Askiadesign: about:blank error message Microsoft recently updated Internet Explorer. This update may cause the below error message to be displayed in askiadesign: See the full article to fix this issue. Askiafield: Data exports: Methods, Pros & Cons This in-depth article covers all you need to know about the different data export methods along with the pros & cons for each method. From Supervisor’s Export to QES…
Askiaface for iOS 3.0.3 available! By Paul Nevin Askiafield 10th September 2014 ShareFacebookLinkedInTwitter Askiaface for iOS 3.0.3 has been released on the Apple App Store. This minor update includes: Fixes an issue where certain incomplete interviews would appear as ERROR (#6106) You can update your iPhones and/or iPads now!