New AskiaFace updates for Android and iOS versions

We are delighted to announce that the latest updates of AskiaFace for iOS and Android will be released imminently. These updates include the following improvements and fixes: For iOS version 3.4.2 (available only from iOS 14+): Core engine upgrade to version 5.5.3 Added support for the latest (v4) Askia Design Pages (ADPs) and Askia Design Controls (ADCs) Created a new user interface that includes a dark mode Various bugs fixes and refactoring: Interview.AgentName doesn’t retrieve any value in AskiaFace for iOS v3.4.1 (AS-41) Additional CSS field not interpreted…

The Benefits of using Askia’s SaaS solution

This blog article explains why Askia will be offering a SaaS solution in the future and the benefits that this should bring to all our clients. Definition Software as a Service (SaaS) is a delivery model for software applications where the provider hosts the software and makes it available to customers over the internet. In SaaS, customers access the software through a web browser, without the need for any installation or setup on their own systems. The provider is responsible for maintaining and updating the software, and clients…

The A to Z of Askia

At Askia, we provide professional and technical solutions to the market research industry and occasionally we use concepts and terms that are somewhat unique to our industry and / or to the Askia world. So, if you want to know the difference between an ADC and an ADP; or you want to know what an interactive variable does; or what a sub-population is (it’s a filter, by the way) – then head to the Askia Glossary. Try it out for yourself – The Askia Glossary We will be…

Open-ended questions – a guide

The Askia blog is called Open Ends and this name couldn’t be more pertinent for our latest blog article, which is all about the open-ended question. Here we summarise much of the knowledge that we have picked up from a couple of decades of providing survey software and working with insight professionals and their open-ended questions. When to use them; how to optimise them; and how to analyse the unstructured data that is collected. For many of our seasoned users this article will likely be seen as “teaching…

Printemps des études ’22

Askia invites you to Printemps des études ’22, at the Palais des Congrès in Paris on 29-30 September. We will kick off the autumn with the latest Printemps des études event and we would like to invite everyone to visit the show, meet the Askia team and discover all that Askia has been working on since the last edition of the event. Discover Rapide Anastassia, Catherine, Christine, Jérôme, Maarten, Patrick, Stephen will share a fresh experience with our new Rapide platform. Creating surveys, whether simple, complex or automated,…

#ESOMAR75 in Toronto

A large crew from Askia will be attending the very special 75th ESOMAR Congress on September 18-21 at the Sheraton Centre Toronto Hotel, in Canada. For those of you who plan to attend, we’ll be at booth #9 in the exhibition space, where we hope you’ll swing by to see us. The other bit of significant news is that, true to tradition, we’ll be hosting a party immediately following ESOMAR’s Welcome Reception on the Sunday evening. All are welcome! Details are as follows: When? Sunday, September 18th from 9:00 PM until 12:00AM.…

Askia User Survey results 2022

The latest Askia User Survey was mailed out in April 2022. Once again, we received a lot of amazing feedback and we are humbled by your honesty, whether you were a new user, an expert, a satisfied customer or a user that had a few suggestions as to how we can improve (and of course there is always room for improvement). Your feedback has been reviewed constructively and will be used to help shape our products and services into the future. If you took part in the survey,…

Time to get emotional

Voice is the most intuitive, natural and efficient way to communicate. It’s also an emotional microscope. The award winning Phebi solution goes beyond what people say, illuminating how they felt when they said it. ​The combination of analysis of both emotion (based on ‘tonal analysis’ of the respondent’s vocal characteristics) and sentiment (based on the words used) helps researchers understand people more deeply and better predict their behaviour.​ In effect, Phebi allows researchers to add qualitative depth to their quantitative surveys. And here at Askia we are delighted…

WCAG compliance and Askia

If you want to provide visually impaired respondents with better accessibility to your questionnaires, then there are a number of functionalities in Askia that you should be aware of. As a first step we would recommend that you get yourself familiar with the accessibility standard, WCAG (Web Content Accessibility Guidelines), which outlines certain rules and best practices. Within Askia, we have decided to focus on the main recommendations of WCAG and provide you with an easy implementation with some of our ADCs and one of our ADPs (Askia…