Tag: help centre

How can we help you?

How can we help you?

Here at Askia, we are proud to announce the launch of our brand new user web pages! We think you will enjoy this new, user-friendly area, designed with lots of fresh & easy-to-navigate information and articles. We have been busy both importing content that previously existed and also creating new content that we felt was missing. Much thought and effort has been put into tagging all the different pieces of content, so that it should be easier to find what you are looking for. The information is broadly divided…

Askia is changing: new digital identity

Askia is changing: a new digital identity header image

As initiated a couple of months ago in our “Askia’s mission, vision & values” blog post in which we mention the elements we have been processing over the past year (Askia’s 20th birthday!): our team has gathered to help (re)define our core statements. In order to help us and you our clients, partners, friends, … better feel the revival of our aspiration as a business, Askia’s visual identity has undergone the same process over the past year. We examined, reexamined, broke, rebuilt and finally achieved in evolving our brand identity without ever losing…

Latest resources for our users

Latest resources for our users

Even though we’ve been on holidays, some of our dedicated support staff have been working hard to provide you with some great resources for your upcoming surveys: help articles, new survey controls and more! Here’s an overview of all the new goodies you’ll be able to find on our help centre: Universe settings This short article covers all the basics on Universes, an often misunderstood feature of askiaanalyse. It’s indeed often ambiguously connected to another Filters / Sub-populations. The article in detail how Universes do not change the counts but change the percentages…