Tag: CATI

BISON Recording Management Tool

Those clever people at MyForce have launched a new version of their BISON Recording Management Tool. We think that many Askia call centre managers and supervisors will be thrilled to find out that managing quality control can be made so much easier. A great deal of effort has been made to develop a time-saving tool that is both user-friendly and powerful. CATI Supervisor Software Call Centre managers already using the CTArchitect dialler alongside the Askia CATI solution will know about the increases in their call centre’s efficiency when…

Askia support for clients working from home

Askia Support for clients working from home

During these unusual times we are all concerned with doing what we can to help halt the Coronavirus pandemic. So working from home is fast becoming the default for many people all over the world. For Askia users, we want to make sure that you can continue to use Askia when working remotely. Here is what you need to know… Scripters and Data Analysts Firstly, we are not going to charge anything extra for additional licenses needed on home devices. If you need an extra license for a…

Ways in which DemoSCOPE is harnessing the power of Askia software

We’re always eager to share news about ways in which our software is being used around the globe and here is an example from a Swiss customer, DemoSCOPE. By way of a brief introduction, DemoSCOPE, a user of Askia software since 2010, is Switzerland’s largest owner-managed market research company. Established as a one-man business in 1961, DemoSCOPE today employs around 60 permanent staff as well as several hundred freelancers. To continue with the theme of the article, DemoSCOPE has recently completed a project for the Swiss Federal Statistical…