Knowledge base

Brand new online documentation

New online documentation by Askia

We are extremely pleased to announce that we have released our brand new online documentation for our software suite: askiadesign, askiafield and askiaanalysis. You can access these new online assistants here: AskiaDesign Assistant AskiaField Assistant AskiaAnalysis Assistant This major update of our documentation was led by Tim Macer and Andrew Walford from Meaning Ltd and offers many new features: New help authoring tool We replaced our old help system (farewell RoboHelp!) and are now using a new web-based help authoring tool that allows us to easily update and…

Freshly infused knowledge base articles

In case you missed them, here is a recap of the latest batch of freshly pressed Knowledge base articles, directly extracted from Askia’s Help Centre. Highlight row and column header in question tables This one is a little treat for survey designers looking to sweeten the look and feel of their question tables.This comes along with a nice buy 1 million youtube views guide for you bussines. Thanks to a couple of css classes and a jQuery script, row and column headers will change colour when their associated cells are hovered.…

New in the Knowledge Base

New in the Knowledge Base

We’ve recently added a host of new articles to Askia’s Help Centre, for those of you who haven’t had the time to check them out, here’s a breakdown of the new Knowledge Base posts: Survey intros & outros Survey intros (AskiaIntro) & outros (AskiaOutro) have been specifically designed for askiavoice CATi interviewing. They allow users to add an intro and/or an outro section to their survey. The AskiaIntro section will be asked to the respondent for each contact (once per call) and can therefore be used to screen our respondent.…

Version 5.3.4.0: askiadesign

Askiadesign update 5.3.4.0

This post is the first in a series of two that detail the key features of version 5.3.4.0 of askiadesign & askiaanalyse. In askiadesign 5.2.2, we introduced new controls into our library, the ADC (Askia Design Controls). It gives you the possibility to select which controls you would like to use on your web screen and simply drag and drop the selected control onto the screen.  Each one of these ADCs is shipped with many settings that will allow you to fine-tune and customise the rendering of the…

Significance and Count Threshold

Why does significance change when I switch level or add waves of data in Askia Analyse? This post explains which count is considered for the ‘Count threshold’ setting in Col sig advanced options. There is detail on how to calculate ‘Counts when independent’ and why this can change sig testing when the total base grows. From time to time clients will raise a query regarding sig testing (Column significativity on closed) for a particular cell changing when the total base of their table grows, even though the count and % for…

New Knowledge Base articles incoming!

Knowledge base articles incoming!

We have been regularly updating Askia’s Help centre with various KB articles that cover our software offering. Here are some of these latest articles: Askiadesign: about:blank error message Microsoft recently updated Internet Explorer. This update may cause the below error message to be displayed in askiadesign: See the full article to fix this issue. Askiafield: Data exports: Methods, Pros & Cons This in-depth article covers all you need to know about the different data export methods along with the pros & cons for each method. From Supervisor’s Export to QES…