Brand new online documentation By Paul Nevin Knowledge base 22nd October 2015 ShareFacebookLinkedInTwitter We are extremely pleased to announce that we have released our brand new online documentation for our software suite: askiadesign, askiafield and askiaanalysis. You can access these new online assistants here: AskiaDesign Assistant AskiaField Assistant AskiaAnalysis Assistant This major update of our documentation was led by Tim Macer and Andrew Walford from Meaning Ltd and offers many new features: New help authoring tool We replaced our old help system (farewell RoboHelp!) and are now using a new web-based help authoring tool that allows us to easily update and…
New in the Knowledge Base By Paul Nevin Knowledge base 3rd March 2015 ShareFacebookLinkedInTwitter We’ve recently added a host of new articles to Askia’s Help Centre, for those of you who haven’t had the time to check them out, here’s a breakdown of the new Knowledge Base posts: Survey intros & outros Survey intros (AskiaIntro) & outros (AskiaOutro) have been specifically designed for askiavoice CATi interviewing. They allow users to add an intro and/or an outro section to their survey. The AskiaIntro section will be asked to the respondent for each contact (once per call) and can therefore be used to screen our respondent.…