Askia now hiring technical support staff in the UK!

Location

Shoreditch, London.

Description

The primary responsibility of this position is to provide technical support to customers by researching issues, answering questions, and general troubleshooting of problems.  Additional duties will include:

  • Phone, email, and in-person technical assistance
  • Remote and on-site training and installations
  • Pre-sales support (demonstrations and presentations)
Requirements:
General Skills
  • One (1) year Market Research software expertise (survey scripting and/or data processing)
  • Knowledge of data collection and data processing techniques
  • Knowledge of web scripting (HTML, CSS)
  • Knowledge of programming (VBA, JavaScript)
  • Knowledge of databases (SQL, Access)
  • English language required
  • Occasional UK and International travel
Personal Skills
  • Logical thinking and good communication skills
  • Quality oriented with attention to details
  • Self-driven, responsible, and organized with ability to meet deadlines
  • Attention to detail
Additional Skills (not essential)
  • Experience/Knowledge of the Askia Suite of products
  • French/Spanish/German/Italian speaking skills a benefit
  • Dialler and VoIP technologies a benefit
And finally…

We are not looking for “geeks” as we have plenty of those in our development team. We want fun, lively, articulate people to join us in our continued success in supporting our clients

How to Apply

Be the next to join the Askia team by sending your CV to nick@askia.com.