Askia now hiring technical support staff in the UK!

Location

Shoreditch, London.

Description

The primary responsibility of this position is to provide technical support to customers by researching issues, answering questions, and general troubleshooting of problems.  Additional duties will include:

  • Phone, email, and in-person technical assistance
  • Remote and on-site training and installations
  • Pre-sales support (demonstrations and presentations)
Requirements:
General Skills
  • One (1) year Market Research software expertise (survey scripting and/or data processing)
  • Knowledge of data collection and data processing techniques
  • Knowledge of web scripting (HTML, CSS)
  • Knowledge of programming (VBA, JavaScript)
  • Knowledge of databases (SQL, Access)
  • English language required
  • Occasional UK and International travel
Personal Skills
  • Logical thinking and good communication skills
  • Quality oriented with attention to details
  • Self-driven, responsible, and organized with ability to meet deadlines
  • Attention to detail
Additional Skills (not essential)
  • Experience/Knowledge of the Askia Suite of products
  • French/Spanish/German/Italian speaking skills a benefit
  • Dialler and VoIP technologies a benefit
And finally…

We are not looking for “geeks” as we have plenty of those in our development team. We want fun, lively, articulate people to join us in our continued success in supporting our clients

How to Apply

Be the next to join the Askia team by sending your CV to nick@askia.com.

Developers, join our team!

Askia‘s dev team is currently seeking a candidate who has a huge passion for software development. We’re looking to find a quality .NET programmer / developer for a permanent position.

The position will involve building and maintaining C# web services as well as implementing the front-end in JavaScript (using ExtJS) for our software suite. You will be responsible for designing, developing, testing, and maintaining these applications alongside our team of developers in our Paris office (even though we will also consider applications for our London office).

Required skills

  • Frameworks: ASP.NET.
  • Languages: C#, JavaScript (ExtJS & jQuery), C# web services, SQL.
  • Tools: Visual Studio, SQL Server, IIS.
  • Good communications skills and spoken English.

Unicorn skills

  • Languages: knowledge of C++.
  • Interest in statistics.

If you’re interested, please send your resume and contact details to Mamadou Sy.

Askia opens office in LA and now hiring!

Askia has set up a new office in Los Angeles. The office is the second for Askia in the United States, reflecting the growth of the company’s survey software business and demand from marketing research agencies for specialised, innovative software solutions.

Jamey Corriveau, Director of U.S. Operations, will head up the new office. Jamey is currently hiring both client service and technical support staff to provide expanded customer care.

Corriveau has worked for over 25 years in the survey and market research industry, with 14 years at SPSS Inc. His roles have reflected a variety of business and technical responsibilities, including Operations Vice President, Director of Product Marketing, Manager of Solutions Architects, and Systems Engineer. He has extensive experience and knowledge of the business issues facing today’s market researchers and is a frequent speaker at market research industry events.

Askia’s New York office will continue to support clients in the region, with both offices providing coast-to-coast coverage for Askia’s users.

Askia Los Angeles
6515 W. Sunset Boulevard #320
Los Angeles, CA 90028
+1 (323) 871-4811

Technical Support Specialist

Location

Los Angeles, USA

Description

The primary responsibility of this position is to provide technical support to customers by researching issues, answering questions, and general troubleshooting of problems.  Additional duties will include:

  • Phone, email, and in-person technical assistance
  • Remote and on-site training and installations
  • Pre-sales support (demonstrations and presentations)
Requirements
General Skills
  • One (1) year Market Research software expertise
  • Knowledge of data collection and data processing techniques
  • Knowledge of web scripting (HTML, CSS)
  • Knowledge of programming (VBA, JavaScript)
  • Knowledge of databases (SQL, Access)
  • English language required
  • Occasional U.S. and International travel
Personal Skills
  • Logical thinking and good communication skills
  • Quality oriented with attention to details
  • Self-driven, responsible, and organized with ability to meet deadlines
Additional Benefits (not required)
  • Spanish and/or French speaking skills a benefit
  • Dialer and VOIP technologies a benefit
How to Apply

Be the next to join the ASKIA team by sending your resume to jamey@askia.com.