Askiaface for Android in a material world

Askiaface for Android has just been updated to version 3.3.0 and this major update brings some long awaited features!

Our mobile face to face app for Android devices is now finally compliant with smartphones as well as tablets:

Askiaface for Android on Nexus 6P screenshot
Askiaface for Android on a Nexus 6P

The user interface has been completely redesigned based on Google’s Material design principles in order to provide a seamless experience with the modern Android environment:

Askiaface for Android on Nexus 5X screenshot
Askiaface for Android on a Nexus 5X

Of course, the application remains optimised for high density display tablets and integrates Askia’s new identity style guide:

Askiaface for Android on Nexus 7 screenshot
Askiaface for Android on a Nexus 7

This update will allow your interviewers to access all our mobile face to face features with less hassle in a completely decluttered interface!

We have also updated geolocation capture by using Android’s latest GPS API in order to provide you with more precise geolocation could your devices be on cellular or Wi-Fi!

Download or update Askiaface for Android from the Play Store now!

Ways in which DemoSCOPE is harnessing the power of Askia software

We’re always eager to share news about ways in which our software is being used around the globe and here is an example from a Swiss customer, DemoSCOPE.

By way of a brief introduction, DemoSCOPE, a user of Askia software since 2010, is Switzerland’s largest owner-managed market research company. Established as a one-man business in 1961, DemoSCOPE today employs around 60 permanent staff as well as several hundred freelancers.

To continue with the theme of the article, DemoSCOPE has recently completed a project for the Swiss Federal Statistical Office (FSO) and is about to start another one, with different Askia data collection products central to each.

Firstly, the project which has just ended saw around 100,000 CAPI interviews collected for the national traffic survey “Transalpine and cross-border passenger transport 2015”. Interviews were conducted at all road and rail borders and alpine crossings using the Askiaface app for iOS and Android on smartphones. For road transport, cars were stopped and drivers interviewed; for rail transport, passengers were interviewed on the trains.

Secondly, DemoSCOPE won a multi-year contract with the same organization earlier this year, offering a solution for a support hotline and interviews as part of the Swiss census system. Around 30,000 support calls and e-mails will be handled by DemoSCOPE through their Askia inbound platform, a ticketing system and an external application from the Federal Office of Information Technology, Systems and Telecommunication (FOITT).

Stefan Klug, DemoSCOPE’s Head of Operations said, “both projects were only able to be offered and won with the latest Askia CAPI and CATI software in place. CAPI on Android and iOS has great advantages when running such large-scale projects.” Stefan then went on to mention that Askia’s integrated inbound telephony solution is a real USP for DemoSCOPE. “Having proposed and integrated CATI inbound into all of our bigger CATI projects for several years now has enabled us to create a new industry standard for CATI research in Switzerland” he added.

New Knowledge Base articles incoming!

We have been regularly updating Askia’s Help centre with various KB articles that cover our software offering. Here are some of these latest articles:

Askiadesign: about:blank error message

Microsoft recently updated Internet Explorer. This update may cause the below error message to be displayed in askiadesign:

about:blank error message in askiadesign

See the full article to fix this issue.

Askiafield: Data exports: Methods, Pros & Cons

This in-depth article covers all you need to know about the different data export methods along with the pros & cons for each method. From Supervisor’s Export to QES file to Analyse’s Data Inversion; this article also details SQL Synchronisation from AskiaTools as well as the powerful Fast Export method.

Read the full article for the detailed explanations.

 Askiaanalyse: Mean Summary Tables

This article goes through step by step examples and explanations of how to set up calculations in Analyse which will create a mean or sum summary table. There is also an introduction to script formatting and advanced sorting for such calculations.
This detailed article also provides downloadable example .QES files.

Access the KB article for more details.

Askiafield: Survey XML file is corrupt

Askiaface for iOS & Android make use of the XML version of the .QEX file; it sometimes occurs that certain characters (trailing spaces, &, >, <, …) will cause the survey’s XML definition to be invalid.

This article guides you through the necessary steps to fix a corrupt XML file: by identifying the cuplrit(s) and getting rid of them!

Check out the article for more details.

Askiafield: wildcards

This article describes how to use the Wildcard feature in Supervisor to find and update sample contacts based on regular expressions. Wildcards are a set of extremely useful tools that can power your workflow when searching / targeting specific contacts with large sample files.

Read the detailed article for more information.

Props to Seyf, Stephen & Jérome D for their contribution!